Exploring Delightful Product Experiences
William "Red" Davidson
Delighting the customer has become the watchword of the day. This evening's discussion will explore delightful experiences, some business outcomes and some of the attributes that can lead to a delightful experience. We’ll also spend some time in exploring phone apps and whether their experience could be improved.
About William "Red" Davidson
William “RED” Davidson has been working in software development since 1983. Red has held several positions in software development and the PMO, currently serving as an Agile Coach. In addition to writing papers and articles, he has given over 40 presentations at conferences. Red holds six credentials in the areas of project management, Scrum, agile coaching and the Scaled Agile Framework. Red is passionate about lifelong learning and continuous improvement.